Returns & Exchanges
We want you to be completely satisfied with your BURGA order, which is why we offer a 30-day window for returns and exchanges. All items must be returned in their original packaging and unused condition to qualify for a full refund.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original BURGA box and include the return authorization slip provided via email.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing